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Puffin Alloy RIB

Is there a contract for TrueTrack?


TrueTrack is a month to month service billed 6 months at a time. You can cancel anytime but service will be active until the end of the prepaid period. With return of device, there will be no additional charges or penalties.




What happens after my prepaid period?


Service will be continue to renew for an additional 6 month period until cancelled.




What is the return/refund policy?


We will refund if service is cancelled within 30 days of shipment. Activation fee will not be refunded and device must be returned to avoid additional charges.




Can I add or remove units to/from my service?


Yes you can make changes at any given time. Changes will reflect in the following billing cycle.




How many units/vehicles can I have in my account?


There is no limit.




Is the installation easy


Installation in most cases will take no longer than several minutes. We will provide easy to follow instructions.